Ratings & Reviews

Overall Rating

4
(79 reviews)
87.3% of customers recommend this property

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Resident Reviews

submitted by Chelsea G. - |Recommended: YesI love it. — The area is a crossover between suburban and a small metro area. You’re close to everything and, even though we live off a major county road, you never hear the traffic. This includes during rush hour.
response from property -Thank you so much Chelsea for taking the time to write such a nice review. We really appreciate it !
submitted by Hannah P. - |Recommended: YesThe apartment complex and people have been great so far with all issues and accommodations. — I would say it’s a great apartment complex and has plenty of family friendly things to do
response from property -Thank you so much for taking time to write a review Hannah. We have had nothing but amazingly kind words about you!
submitted by Alan V. - |Recommended: YesGreat place to live — Its a great, updated, and friendly place to live. Staff is great and inside of apartment is very presentable. Maintenance and timely and does a great job.
response from property -Thank you so much Alan! We really appreciate you taking the time to write such a kind review !
submitted by Nolan C. - |Recommended: YesLooks better than the price warrants — Looks very nice and is very safe and location is great but pricing is a little too high for the problems that exist
submitted by Amarilys C. - |Recommended: YesAs Advertised..... — I will be here a year and have extended my lease. I love everything especially the staff and my floor plan. They do feel luxurious and love the finishes. Aion was very supportive during COVID I love the amenities and well kept grounds.....
response from property -Thank you so much for taking the time out to write such a nice review. After dealing with stress of trying to keep everyone as informed and safe as possible , reading such kind words helps myself and the staff more than you know. We hope you continue to love living here. We appreciate you so much!
submitted by Karen R. - |Recommended: NoLove the building and my neighbors — I love the building, the look and especially our neighbors. We lived in a unit for a year and upgraded to a higher floor and renovated apartment. The supposed upgraded appliances are very low grade. The oven doesn't have a self cleaning feature. The refrigerator draw compartments are very flimsy and the outside of the fridge is an absolute nightmare to keep clean I can't imagine having children in this apartment. Also the Linoleum flooring in lieu of the carpeting is definitely a better option but once again, it is very low quality. I have permanent stains in the kitchen area that I have scrubbed on my hands and knees and they still haven't come out. My husband says I'm the only one who can see it but it still bothers me because to me the floor always looks like there's oil on it. The security of the building has been an issue for me as well. I understand they had to wait a long time for the front gate to be fixed but then the back gate was broken for a few weeks and the door to the back of the building where you enter where the mailboxes are has been broken for anyone to access the building for over 3 months now. We pay to live in a secure building and it hasn't felt secure for a long time. Also, the maintaining of the property is tough because people feel compelled to throw their cigarette buts everywhere and they do not dispose of their trash properly. The hallways do not get as clean as they used to when Viking had the property. Each of our floors were cleaned at least three times a week. Now it's only cleaned once a week. The elevators are dirty often because people don't respect where they live. At this time I wouldn't recommend the building to my friends but I would have in the past and hope to be able to again in the future. I love the convenience of the location and the overall look of the building. When we first moved in here it was like living in a hotel. Now there is no bell cart in the building because people don't know how to use something and put it back. Maybe the screening process of potential renters should be a little more stringent I don't have the answers but I do know that renters have a lot more options now on where they want to live.
submitted by Dominique R. - |Recommended: YesGreat property, great location — This property is located in a great location in Cherry Hill. The facility is well- maintained. Although there are updates that should be made to the business room and the gym that would enhance the appeal of the property. The only complaint I would have is that the walls are thin and it is easy to hear people, if they are being noisy. In regular instances it works out well. If something is broken maintenance is immediate to respond, and the main staff is always helpful and communicate with renters well. I would still recommend to a friend because it is a wonderful apartment and great place to live
response from property -Thank you so much Dominique for taking the time out and writing such a nice review. It really means a lot to the staff. Please stay safe during this crazy time.
submitted by Ahmad A. - |Recommended: YesNice place and nice neighborhood to live .. — I appreciate sence of high humanity in deal with us...always we finid you close with us .
response from property -You are a great resident. We welcome everyone like family here at CHT.
submitted by Marta B. - |Recommended: YesI am happy with my stay here — Clean and pleasant. Nice neighbors. Centrally located.
response from property -Thank you so much for your kind review. We truly appreciate it here in the office. We are lucky to have such nice residents.
submitted by Laurisse J. - |Recommended: NoThe management isn't very helpful whenever we encounter problems. — Ever since the management changed, we've been encountering more and more problems. We have to call every week to make sure that the trash chute is being taken care of and not making a mess in front of our apartment. They always say they're doing everything they can but none of our problems have been solved so far like our problem with the trash chute and the problem we had with finding who hit our car in the parking lot. Every time I call about the trash, it always takes hours before it gets fixed even when they say that they'll take care of it in an hour. Staff would tell us different things whenever we call regarding our concerns and none of their promises about long time solutions have been pushed through. We always have to wait for a call-back or a follow-up but no one has followed up. Overall, living here has been so frustrating lately.
submitted by Alexis B. - |Recommended: NoCleanliness isn’t up to standards — Need to be a cleaning crew to maintain the property during covid-19. Should be hand sanitizer dispensers in lobbies . Trash is always over flowing out of trash shoot. Dog vomit in elavator . Dog feces everywhere on the lawns etc. Gloves and dirty mask in elavators .
submitted by ZAKIA M. - |Recommended: NoLike it a lot... Don't necessarily love it. — The staff is great. I interact with cleaning and maintenance staff the most and I must say I appreciate them. The property exteriors and common area are well maintained. My ONLY serious issue is I'm starting to wonder about the current screening process. I have new neighbors that are making me crazy and I've observed other residents that make me wonder if all that can be done legally is being done to screen potential residents. The marijuana and smells makes me wonder how much longer I can last. I'd planned to be here at least another 2 years but now, I'm not so sure. Two other quick things... Teens 14 and older s b allowed to the pool w o adults if a life guard is on duty. They're not babies. Also, I resented having to ask for fixtures to be replaced when I moved in when they obviously were worse for the wear. Take care.
submitted by Kemo M. - |Recommended: NoInfested with rodents — Moved here a few months ago has issues with mice, I hate it here.
submitted by Bakheeta A. - |Recommended: YesThank you — Thank you
response from property -Your welcome :)
submitted by Cheryl M. - |Recommended: YesIts a lovely place to live. — I love it here. Can't wait to get home from work during the week when I went in. Working from home now is a joy.
response from property -Thank you so much Cheryl for taking the time out to write such a nice review. We appreciate you so much!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cherry Hill Towers Apartment Homes", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cherry Hill Towers Apartment Homes", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose